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Management

SOL’s management philosophy emphasizes responsibility, trust, creativity, freedom, goals and a joyful and professional work. Responsible and sustainable business practices, high ethical standards, and the safety and well-being of employees are of utmost importance to us. We cultivate a working environment where teamwork, engagement and development lead to the best solutions.

Our management structure is lean and decisions are quick

At SOL, we are guided by a culture of freedom and responsibility. Thanks to our lean management structure, our customers and employees are closely connected with both business unit managers and senior management.

Our management structure is lean and decisions are quick

SOL Baltics is led by the Baltic Head and a seven-member management team. The country managers of the three countries are accountable for the daily operations of the business, while sales, marketing, finance, human resources, recruitment, training, and sustainability are managed collectively across the three countries. Day-to-day service management, development, and customer service fall under the purview of the business unit managers.

Guiding principles

To achieve this, customer satisfaction, environmental protection and occupational health and safety are important to us.

Client satisfaction

We ensure quality of service by managing competencies.

We value and develop our staff.

We continuously measure and analyse customer satisfaction.

Environmental Protection

We sort waste and promote green thinking among our customers as well.

We promote chemical-free cleaning.

We give preference to Ecolabel and Nordic Bone Label products when using chemicals.

Occupational health and safety

We ensure safe and healthy working conditions and the availability of personal protective equipment to maintain employees’ work ability.

We increase employees’ awareness of safe work principles.

To create a safe work environment, we involve our diverse workforce in discussions.

Mentoring as a management style

As many as ten SOL Baltics managers have completed training in coaching mentorship and use mentoring practices in daily management.

Two members of the SOL management team are also members of the Fontes Alumni Club, and more managers join our ranks of mentors every year. This provides our managers with unified managament quality and knowledge on how to better support their employees and their development.

SOL's Principles of Ethical Business Conduct

Our mission is to provide services and enhance our activities in a manner that best enables our clients to focus on their core business. We achieve this in a customer- and environmentally-friendly way while taking care of our employees.

We comply with legislation, standards and stakeholder requirements in all our activities. We are committed to continuously improving our integrated management system.

Our recognitions, certifications and memberships

Reporting misconduct

If there is suspicion of conduct that violates laws, data processing rules, or SOL principles, it must be reported immediately to your supervisor or reported to SOL easily and securely by completing the form below.

SOL ensures that reported violations are investigated in accordance with our values, processes, and laws. We do not accept discrimination or retaliation against employees who have reported suspected violations in good faith.

Here you can track the actions taken based on the notification.

SOL in numbers

Turnover

million

We invest

0 %

to staff training

Number of employees

across the Baltics

Clients

Total in three countries

More than 700 satisfied customers

Working with SOL has reduced the need to deal with day-to-day maintenance issues. SOL's services are worry-free and reliable, which is particularly important in an area where problems can accumulate quickly.

Communication is vital to any successful collaboration and has proven effective between our teams. The SOL team is responsive, professional and quick to resolve any issues.

The collaboration between Audentes and SOL involves not just routine cleaning or addressing challenges but also emphasises prevention and flexibility. When it comes to special cleaning or tidying up at competitions and events that don't fit into the normal work schedule, SOL is always ready to help. Help is just a phone call away.

SOL's environmentally friendly solutions, such as chemical-free cleaning and biodegradable supplies, support our goals.